KlipaKlipa Privacy Policy
Last updated: November 8, 2026
Klipa ("we", "us") is an app for learning French with short YouTube clips. It is run by Fateh Hamdani, an individual developer based in Algeria. This policy explains what we collect, why, and the choices you have. Contact: support@klipago.app.
1. What we collect
Your account
- Your email address and password. Our database provider, Supabase, stores the password only as a secure hash, so we never see it.
- An account ID that we create.
Your learning profile (used to set up and personalise your feed)
- Your French level, the language you learn in, your goals, your daily study time, how you heard about Klipa, your daily reminder time and whether the reminder is on.
- Words and clips you save.
Reports
- When you report a clip, we store the clip, the reason and any note you write. Reports are not linked to your account.
Usage and crashes (used to understand how the app is used and fix problems)
- Events such as finishing onboarding, tapping or saving a word, saving a clip, changing speed, reporting a clip, signing in and deleting an account. These are sent to PostHog with your account ID, or an anonymous ID before you sign in. We never send your email or name.
- Crash and error reports: technical details such as the error, the app version and the device model.
Kept only on your phone
- Your playback speed, hidden (reported) clips, the clips you have already seen, the onboarding step you reached and your notification settings. These never leave your device.
We do not collect your location, contacts, photos, microphone or camera. We don't track you across other companies' apps or websites. We don't sell your data and we don't show ads.
2. YouTube
Klipa plays videos with YouTube's embedded player and uses YouTube API Services. When a video plays, YouTube (Google) may collect information under its own policies. See the Google Privacy Policy and the YouTube Terms of Service. You can manage Google's access to your data in your Google security settings.
3. Why we use your data
| Purpose | Data | Legal basis (EU/UK) |
|---|---|---|
| Run your account and sync saved words and clips | Account, learning profile | Contract |
| Pick clips at your level and send your daily reminder | Learning profile | Contract |
| Review reported clips and remove unsuitable content | Reports | Legitimate interest (a safe app) |
| Understand usage and fix crashes | Usage and crash data | Legitimate interest |
4. Who processes it
- Supabase provides the database and sign-in, and creates the email codes. Data is stored in the United States.
- PostHog provides usage analytics and crash reports. Data is stored in the United States.
- Resend delivers our sign-up and password-reset emails. It receives your email address and the code. Data is stored in the United States.
- Your phone schedules the daily reminder as a local notification. Nothing about it is sent to us.
These providers process data only on our instructions. Your data may be stored outside your country (in the United States), with safeguards such as Standard Contractual Clauses.
5. How long we keep it
- Account and learning profile: until you delete your account.
- Usage and crash data: up to 12 months.
- Reports: as long as needed to review them, and at most 24 months.
6. Your choices and rights
- Delete your account in the app: Profile → Account → Delete account. This erases your account, profile and saved items straight away. You can also ask us to delete it by emailing support@klipago.app from the address on your account.
- Sign out at any time. Your saved items are then removed from the phone.
- Turn the daily reminder off in Profile or in your phone's settings.
- Depending on where you live, you can ask to access, correct, export or erase your data, or object to how we use it. Email support@klipago.app and we will reply within 30 days. You can also complain to your local data protection authority (in Algeria, the ANPDP).
7. Children
Klipa is not directed at children under 13, and we don't knowingly collect data from them. If you believe a child under 13 has given us data, contact us and we will delete it.
8. Security
Data is sent over encrypted connections (HTTPS). Database access is limited by row-level security, so each account can read only its own data. No system is completely secure, but we work to protect your data.
9. Changes
If we change this policy, we will update the date above. For important changes, we will also tell you in the app.
10. Contact
Fateh Hamdani, Algeria · support@klipago.app